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The handbook of communication skills fourth edition
Competence in communication is vital for our health, our relationships, and
indeed for all of the activities in which we engage as functioning humans
(Hannawa & Spitzberg, 2015). Studies have shown a clear and positive relationship
between effective interpersonal skills and a range of benefits such
as greater happiness in life, resilience to stress and psychosocial problems,
and enhanced academic and professional achievements (Mü ller, Peter,
Cieza, et al., 2015; Hargie, 2017). Indeed, in examining the question as to
why we should study this area, the answer given by Stewart, Zediker, and
Witteborn (2005) was that we study it because there is a direct relationship
between the quality of our communication and the quality of our lives.
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