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The discipline of market leaders
The challenge facing corporate leaders today is nothing less than the reinvention of their companies. Something is happening to the nature of competition, something fundamental and inevitable. The signs are all around us. Market leadership is increasingly hard to win – and even harder to keep. Customers are more demanding and less loyal than ever before, yet many markets are so saturated that the customer finds it impossible to distinguish between one "me-too" product and another.
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