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Ditemukan 1 dari pencarian Anda melalui kata kunci: author=Daniel P. Strunk
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Principles of customers relationship management
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Roger J. BaronRobert J. GalkaDaniel P. Strunk

Principles Of Customers Relationship Managementprovides students with an understanding of customers relationship Management (CRM) and its application in marketing and sales. The authors demonstrate how CRM aligns business processes with strategies directed toward building customer loyalty and creasing profits.

Edisi
-
ISBN/ISSN
0324322380
Deskripsi Fisik
xvi+511 hlm.; 20,5x26 cm
Judul Seri
-
No. Panggil
658.812 ROG p