Written as a tool for both researchers and communication managers, The Handbook of Crisis Communication is a comprehensive examination of the latest research, methods, and critical issues in crisis communication. Incorporating the views and research of more than 50 top scholars, the book provides a starting point for developing crisis communication as a distinctive field research rather than as…
Focusing on recent United Nations initiatives, this book combines innovative theorizing, methodological guidance, and empirical analysis to show that global policies always embody a particular vision of the common good at the expense of alternative perspectives
The book uses examples and case studies to show that cost optimization and not cost reduction is the right approach to maximizing profitability and enterprise value. Indeed, it is the only way to achieve sustainable profitability. In this book, the science of process improvement, the art of finance, and the enabling powers of information technology come together to make the case for a dependabl…
The result is that market(ing) is still not on the business agenda. Market(ing) is still not properly represented on the board. Customers are still not receiving the service they deserve. Organizations are still not as profitable as they should be and are still not differentiated from lower priced international competition. There really is no way of escaping the responsibility here — the …
This is not another book on engineering economics. Rather, this book is directed to the engineering manager or the undergraduate student preparing to become an engineering manager, who is, or will become, actively engaged in the management of economic risk trade-off decisions for engineering investments within an organi- zational system. In today’s global economy, this may mean managing…
Internet adalah produk kebudayaan, dan sudah semestinya internet digunakan manusia untuk menghasilkan kehidupan yang berbudaya. Namun bak pisau bermata dua, internet sejatinya hanyalah alat yang dapat memberikan dampak positif maupun negatif tergantung pada cara dan tujuan penggunaannya. Dalam era digital saat ini, beragam informasi semakin merasuk hingga ke gawai setiap orang, baik dihar…
On the path towards a knowledge-based society, organisations – firms, public institutions, non-governmental organisations – increasingly face the challenge to mobilise knowledge resources for creating value in a sustainable manner. The transformation towards a digitized economy and society deeply changes how we manage information and knowledge, how we connect, collaborate, learn and de…
At a time when China is becoming more central in a globalizing world economy, business managers as well as scholars from outside China increasingly feel the importance of understanding the thoughts and views of Chinese leadership and management. As one of the oldest civilizations in the world, and with the largest population, China has produced internationally known statesmen, philosophers…
Barack Obama’s leadership practices and principles have made him one of the most distinguished leaders of recent years. Over the course of his exceptional career, Obama has developed and refined outstanding leadership practices and skills that have helped pave his path to success. A master of the craft of leader- ship, Obama has transcended traditional divisions of ethnicity, socioe…